for Office Team

Your doctor can’t grow the practice alone. The best practices run on teams that lead, solve, and execute without being told what to do next. The Bulletproof Summit gives your office managers, treatment coordinators, and front desk teams the tools to take ownership – of the numbers, the systems, the patient experience, and the culture. You’ll go home aligned with your doctor and clear on what to do Monday morning.

High-level areas you'll master

Your role touches everything: scheduling, patient experience, case acceptance, team culture, and the numbers behind it all. But most conferences don’t build sessions for the people actually holding the practice together. We do. Every session is designed to sharpen the skills that make you the leader your doctor and your team rely on.

Stop Being Overlooked

You don’t need “manager” on your badge to lead. Learn how to take ownership of your role, make decisions with confidence, and become the person your practice runs through, not around.

Understand the Numbers That Drive the Practice

Production, collections, case acceptance, overhead – these aren’t just the doctor’s problem. Learn how to read, track, and use the metrics that connect your daily work to the practice’s bottom line.

Get Patients to Say Yes

Case acceptance starts at the front desk, not the operatory. Learn the communication and presentation strategies that build trust, remove hesitation, and turn consultations into committed treatment plans.

Own Your Role in Dental Marketing

Your marketing is only as strong as the team behind it. Understand what patients look for before they ever call, and learn how your role directly impacts whether they choose your practice or scroll past it.

BUILT BY PEOPLE WHO RUN PRACTICES

These speakers aren’t outside consultants dropping in with theory. They’re the office leaders, operators, dental marketing experts and coaches who’ve built the systems that top practices actually run on. You’re learning from people who know exactly what your day looks like – because they’ve lived it.

The Self-Directed Team: Lead from Where You Stand

Erika Pusillo, MAADOM

Own your role no matter what’s on your badge. How to lead from where you stand, drive accountability, and become the team member every practice needs, but few have.

Run the Practice Like It's Yours

Learn how to think like an owner -- managing systems, people, and priorities so the doctor can focus on clinical work.

Know the Numbers That Matter

Production, collections, overhead, scheduling efficiency. Learn which metrics to track daily and how to use them to make better decisions.

Build Systems That Don't Need You

The best office managers build processes that work when they're not there. Learn how to document, delegate, and systematize.

Hold the Team to a Higher Standard

Accountability isn't confrontation. Learn how to set clear expectations, follow up consistently, and raise performance without creating drama.

Bridge Between Doctor and Team

Most practice friction starts with miscommunication. Learn how to translate the doctor's vision into daily execution your team can follow.

Stop Putting Out Fires, Prevent Them

Reactive management burns you out. Learn how to spot patterns, fix root causes, and build a practice that runs smoother every month.

The Six Pillars of Dental Marketing

Ian de Jongh

A practical workshop where you evaluate your dental marketing in real time. Guided by an expert with 7 years in the dental industry. Walk away knowing exactly what’s working, what’s not, and what to fix first.

Score Your Marketing Live

Use a hands-on scorecard to audit your practice's marketing during the session -- no guesswork, just a clear picture of where you stand.

See What Patients Want

Understand the 6 Pillars patients evaluate before they ever pick up the phone. Most practices fail on at least two without knowing it.

Know Your Marketing Blind Spots

Identify what's actively hurting your patient conversion -- the gaps you can't see because you're too close to your own brand.

Match Marketing to Your Practice

The type of dentist you are changes what patients value most. Learn how to align your marketing with the kind of practice you actually run.

Give Your Team a Role in Marketing

Your office team touches the patient experience every day. Learn how their actions directly impact whether your marketing converts or falls flat.

Leave With a Priority List

No overwhelm. Walk out with a clear, ranked action plan of what to fix first for the biggest impact on new patient flow.

Achieving Financial Wellness in Dentistry

Norm Caldwell

Take control of the financial side of your career. Practical strategies for building financial wellness whether you’re an office manager, coordinator, or practice administrator.

Understand Where Money Goes

Get a clear framework for tracking income, expenses, and savings so you're making intentional decisions instead of guessing.

Build a Financial Plan That Works

You don't need a six-figure salary to build wealth. Learn strategies designed for the reality of what dental team members earn.

Stop Living Paycheck to Paycheck

Learn how to create a buffer, reduce financial stress, and start building stability -- even on a tight budget.

Make Your Benefits Work Harder

Most team members underuse what's already available to them. Learn how to maximize retirement plans, insurance, and other benefits your practice offers.

Set Goals You'll Actually Hit

Vague goals don't work. Learn how to set specific, time-bound financial targets and build the habits that keep you on track.

Take the Stress Out of Money

Financial anxiety affects how you show up at work and at home. This session gives you the clarity and control to stop worrying and start building.

Health, Performance, and Mindset

Dr. Uche Odiatu

Your energy sets the tone for the entire office. Health, performance, and mindset strategies to stop burning out and start showing up as the best version of yourself at work and at home.

Set the Tone for Your Office

The energy you bring to work is felt by every patient and every colleague. Learn how to show up with intention instead of running on autopilot.

Beat the Afternoon Crash

Long days at the front desk or on the phone drain you. Learn the nutrition and energy strategies that keep you sharp from first patient to last.

Build Resilience to Stress

Difficult patients, scheduling chaos, team tension. Learn mental strategies to stay calm and focused when everything around you is pulling.

Create Better Habits

This isn't just personal development. Learn how to bring these strategies back to your team and build a culture of energy and accountability.

Stop Letting Work Take Everything

When work drains all your energy, your relationships and health pay the price. Learn how to protect both without sacrificing performance.

Turn Wellness Into a Team Advantage

Teams that feel good perform better, stay longer, and take better care of patients. This session shows you how to make that real in your practice.

Have you gotten tickets yet?

You became a dentist to change lives and build wealth. We help you achieve both. Immerse yourself in a dynamic environment alongside like-minded professionals.

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